The Legal Bit
Terms and Conditions

Belong Arena Pay to Play Terms and Conditions


  • Our charges for Pay to Play in the Belong Arena cover entry into the Belong Arena and use of the gaming equipment.
  • Charges are on display at each Belong Arena and may vary according to time of usage, and location.

Conditions of entry to the Belong Arena

  • You must have a Game reward card to use the Belong Arena and confirm your reward card details are up to date before signing in to use the Belong Arena
  • You must be signed into the Belong Arena by a member of the GAME staff on the sign in sheet. The following details must be given and recorded Full name, Age, Game reward card customer, Signature, Type of usage, Time of entry and date. (By signing in you agree to all terms and conditions listed on this document)
  • Persons are allowed to leave the Belong Arena and return but must follow the sign out and sign in process and are required to keep their wristband and stamp to gain re-entry
  • You must be 12 years of age or above to enter the Belong Arena unaccompanied. GAME will have a trained member of GAME staff available at all times, but GAME does not accept responsibility for anyone using the Belong Arena
  • You will only be allowed to access age appropriate content in the Belong Arena (GAME reserves the right to request proof of age which can only be one of the following. Driving Licence, UK passport or local authority proof of age card)
  • On entering the Arena, you agree:
  • You will wear your entry wristband at all times (if provided)
  • You will not play age restricted content that is inappropriate to your age
  • You will not show age restricted content to other users which is inappropriate to their age
  • You will not access any control settings on the Gaming Equipment without the express consent of Arena Management, including but not limited to technical settings, internet access and upload/download of data and files
  • You will report any improper use or damage to GAME property, whether deliberate or accidental, immediately to a GAME member of staff
  • To inform us of any medical conditions or allergies including light sensitive epilepsy

Children and Parental Consent

  • Users under the age of 12 must be signed into the Belong Arena by an adult and should not be left unattended.
  • We require a signed parental consent from for all users of the Belong Arena to play any age restricted content

Food and drink

  • You are not permitted to bring food and drink into the Belong Arena unless agreed in advance with GAME staff.
  • GAME do not provide hot food within the Belong Arena, but can assist in identifying food delivery options through GAME’s selected partners. Food ordered with and delivered by such partners may be consumed within designated areas of the Belong Arena
  • Cold snacks purchased from GAME may be consumed in designated areas.
  • Please ensure that any food debris which falls on the floor is picked/wiped up as soon as possible and report any spillages immediately to a member of GAME staff

GAME’s rights

  • GAME may refuse access and provide a full or pro-rata partial refund if you do not comply with these Terms of Use or where after reasonable warning your behaviour represents a danger to customers, staff or equipment – this refund represents the only compensation provided
  • GAME may restrict the availability of certain age related content where it is not practical to avoid exposure to other arena users or retail customers
  • Game reserves the right to require you to stop playing any content that you access from your own Steam, Xbox Live or PSN account within the Belong Arena if we believe it to be inappropriate to your age, but accepts no responsibility for the availability of such content
  • The different types of usage of the Belong Arena are as follows: Publisher activity/Arena events; Esports events; Private Hire; Pay to play 2 hour; or All day play.
  • GAME reserves the right to withdraw or restrict the available types of usage within the Belong Arena at any time or close the Belong Arena without notice in its absolute discretion.
  • GAME reserves the rights to apply an admin charge for Esports events to cover staffing cost, equipment upkeep and utilities. This charge will be displayed at the time of event at the entry to the Belong Arena. A hand stamp is required for entry to such events.
  • Persons who cause any damage to GAME or third party property, Belong Arena elements and gaming equipment, whether deliberate or accidental, will be liable for the cost of repair or replacement of the items.
  • GAME reserves the right to eject any persons from the Belong Arena who: use explicit language; improperly use items and components in the Belong Arena; are aggressive or abusive in any way to other Belong Arena users or GAME staff
  • GAME does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by its negligence or the negligence of its employees, agents or subcontractors OR for fraud or fraudulent misrepresentation. GAME is not responsible for any loss or damage you may suffer as a result of it closing the Belong Arena in accordance with these Terms of Use.