1. Do I need my own game account?
Yes. But, if you own the game on a different platform to the one used in Clash you may need to use a BELONG account.
2. How do I chat to the community?
You can get to know your teammates and clash players by joining our Discord server.
3. Can I use my own accessories?
We provide you with equipment, but if you have a lucky controller or keyboard, you’re welcome to bring it along!
1. When will we know fixtures and where can I find scores?
Once all teams are confirmed fixtures will be generated via Challonge. You’ll be able to find them by selecting the relevant title page that you're competing in.
2. I can’t make a fixture date, what can I do?
All teams have an extra slot for a substitute who can take your place for that fixture. Teams can also play a player down. Matches will not be rescheduled due to a player being unable to attend. Please ensure you check all dates with your teammates and admin to avoid any issues.
3. Which teams will be streamed and where is the schedule?
A stream schedule will be available on our Arena Clash hub page once the season starts. These may be subject to change due to unforeseen circumstances (Forfeits, technical issues etc).
Rules & Regulations
1. Where can I find the rulesets?
You can find title specific rulesets under each of the title pages on our Arena Clash hub. The main rulesets can be found on the main Arena Clash page. If any rules are missing or unclear, please request clarification from your Arena Admin.
2. Can I stream or observe my own games?
You may not stream any official fixture of Arena Clash (Friendlies are fine if both teams agree). No player may spectate any fixture although you can request an admin record the game for later review. (This is subject to whether they have the facility and resource to do so).
3. What happens if I get banned?
The reason and length of any ban will be communicated clearly to you. You will not be able to participate in Arena Clash for the duration of the ban.
1. We want your feedback!
For any arena related feedback, please discuss this with your admins.
If you have any other feedback, use our Discord’s #feedback channel. An end of season feedback form will be sent after the Finals to all players via email.
2. Who can I contact regarding any issues in the arena?
Your first point of contact is your specialist Arena Admin. If you would like to contact your arena remotely, you can use the arena clash discord and @ them in a question under the #Ask-an-admin channel (For example use @BelongCardiffAdmin) or direct message the arena on their twitter account.
1. What are the Arena Clash prizes?
There is a detailed prize breakdown per league available here.
2. If I win, when will I receive the prizes?
All prizes will be distributed after the Championship Finals have been completed. Please note that this may take up to 30 days.
3. How do I win Play Of The Week or Special Awards?
The Play Of The Week award is selected by our casters after each stream and will be announced the week after. The Special Award winners are selected at the end of the season and announced on the Finals stream. These are selected by a combination of admins, casters and the community.
Playing in Arena Clash
1. How is the tournament seeded?
The top 4 teams from last season are seeded into different groups, all other teams are seeded based on average team rank using the submitted ranks specific to each title; teams are then spread evenly across groups.
2. How will I know which group I am in?
You can check which group your team is in when fixtures are released under your title specific page.
3. How do I get into the playoffs?
The top 2 teams from each group will advance to the playoffs. For Rocket League, the top 4 teams will advance to the playoffs. There will be no more than 8 teams in the playoffs, per title.
4. Where can I find the rosters?
You can find the rosters online under your title specific page.
5. When will I get my jersey?
Jerseys are ordered in 3 waves from when your team pays their entry fee. Each wave's cut off date is the Friday of each week starting with qualifier week. Jerseys will begin to arrive during week 2 of the group stages.
6. Do I need to play in the friendlies?
While you are not required to play the friendly matches, we’d encourage you to use the opportunity as a scrim session. Learning to communicate and play as a team is key to winning in Arena Clash!
7. Can I play from home?
No, you will need to visit your local area to take part in Arena Clash. This is to ensure a completely level playing field and that the correct players are competing, i.e no ringers.
8. How do I know which league I’m in?
The league you’re in will be decided by how you do on Qualifier night. If you win your fixture, you will enter the Championship League. If you come second, you will enter Challenger League.
9. I made it to the finals, what’s next?
The Championship Finals will be held at Insomnia66 and you’ll need to attend in person. Details for travel and accommodation will be communicated to you through your Arena Admin.